Together, these two pioneers are setting a new standard in retail with a fully integrated solution that enhances efficiency, compliance, and customer satisfaction.
The global retail landscape is transforming at an unprecedented pace. At the forefront of this revolution is the rise of self-checkout systems, which have quickly become a staple in modern retail stores. Shoppers demand speed, convenience, and autonomy—and the industry is responding with innovative solutions.
Today, Extenda Retail, a leading provider of self-checkout systems, and Turnpike, the leader in wearable staff connectivity solutions, are proud to announce their fully integrated solution. Together, they introduce "Frictionless Self-Check-out" — a groundbreaking concept designed to revolutionize the shopping experience for both customers and staff.
Extenda Retail has long been synonymous with innovation in the self-service space. More than + 100.000 POS in more than 30 countries.
Turnpike is redefining how retail staff interact with technology. Through their smart wearable solutions, Turnpike empowers employees with real-time notifications, improving workflows and enhancing customer service.
"This is a Game-changer for Retail" said Carl Norberg, Founder of Turnpike. This partnership with Extenda Retail represents a transformative step toward creating truly frictionless shopping and check-out experiences, where both customers and staff benefit from seamless connectivity and support."
Swift customer support when needed at Self-Checkout.
By Integrating Turnpike with Extenda, self check-out now becomes easier, faster and with less friction, in three ways:
1. On-Demand Customer Assistance
A customer in need of help at a self-checkout machine can simple tap on the screen, and a notification is sent to the right staff member’s wearable device. The staff member swiftly approaches, offering help and ensuring a smooth and stress-free shopping experience.
2. Routine Re-check for Accuracy
For routine accuracy checks - making sure everything bought, is payed for - the self-checkout system itself sends out a notification. Turnpike’s solution ensures that the right person is notified, enabling them to handle the re-check effortlessly and efficiently.
3. Automated Age-Control Verification
When a customer attempts to purchase an age-restricted product, such as tobacco, alcohol or an energy drink, the system triggers an alert for age verification. The notification reaches the nearest staff member, who quickly verifies and approves the purchase, ensuring compliance without disrupting the shopping flow.
Even minor inconveniences, like a sudden machine error or when running out of receipt paper, are addressed. Instantly alerts from the machines goes to staff to take action, preventing downtime and maintaining a seamless shopping experience for customers.
"Extenda Retail and Turnpike understand the power of collaboration, and by combining our respective strengths and expertise, we can deliver an unparalleled level of value to our clients". says Mohit Paul, CRO Extenda Retail "Together, we can create innovative solutions that elevate the retail experience for both staff and customers, and unlock new opportunities for growth and success."
The Benefits of the Partnership around Self-Checkout:
For Customers:
The integration delivers unmatched speed, convenience, and autonomy. Shoppers can rely on a frictionless self-checkout experience, knowing that help is always a tap away.
For Staff:
Turnpike’s wearable solutions empower retail employees to act with precision and efficiency. Notifications are sent directly to the right person, streamlining tasks and reducing stress.
For Retailers:
Stores benefit from smoother operations, higher customer satisfaction, and increased sales. The partnership ensures compliance, minimizes downtime, and optimizes staff workflows.
This partnership reflects the core values shared by Extenda Retail and Turnpike:
- Trust: Delivering on promises with honesty and transparency.
- Innovation: Creating growth through curiosity and world-class solutions.
- Care: Helping each other and their customers succeed through teamwork and collaboration.
About Extenda Retail
Extenda Retail is a global leader in self-service and retail solutions, enabling seamless and intuitive shopping experiences for customers worldwide. Their self-checkout systems empower retailers to stay ahead in the fast-paced world of retail innovation.
About Turnpike
Turnpike is revolutionizing the retail industry with smart wearable solutions that connect staff with real-time notifications. Their technology enhances workflows, improves customer service, and drives operational excellence.
