Hospitality

Interact at the right time at the right place

"Connecting information to the moment staff needs it will not only improve service, it will game change a whole new level of experience and influence one-of-a-kind experiences no matter where the customer meets us"

Mats
Head of Concept, Icanders

Make every customer a VIP with undistracted attention.

Turnpike’s connected wearable platform allows for discreet, instant, hands-free employee communication that keeps staff focused, undistracted and hyper-efficient.

Front-of-house employees can react more quickly to customer service requests and ensure that those requests are addressed instantly. Communication between customer-facing staff and operational employees happens in real-time at the touch of a button, accelerating reaction time to any customer need.

Maximize net operating income by empowering employees to spend more time engaging with customers, while lowering costs by making your entire workforce more efficient.

“Staff wearables improves the department’s speed, efficiency and operation. It helps the hotel employees and it helps the guest as well.”

Darren Clark. vice president of technology at Viceroy Hotels and Resorts.

User testimonials
Case Study H&M
My day is easier with the
schedule on my arm
My day is easier with the
schedule on my arm
My day is easier with the
schedule on my arm

Get in touch

RETAIL

See how Turnpike is working with H&M in Berlin to reinvent retail

Turnpike’s retail solution puts a connected wearable device on the wrist of every firstline employee so they have real-time access to the latest info without needing a mobile or walkie talkie.

Employees have access to real-time schedules, messages, tasks, and alerts and can respond discreetly in the moment with a single tap on their watch.

With Turnpike, firstline staff are more focused on customer service and engagement, driving mission critical KPIs like revenue per footfall, customer conversion rate, customer retention and average transaction value.

The Turnpike solution allow us to be pro-active instead of re-active. It gives us the tools to fullfill our path to customer obsession.

Store manager - H&M Home

Hospitality.